SMS Program and Opt-In Disclosure

Effective Date: October 9, 2026

Profit Max CRM LLC operates Profit Max CRM, a customer relationship management platform for service businesses. This page describes the Profit Max CRM text messaging program: what messages are sent, how people opt in, and how to opt out.

This is the official opt-in and consent (Call-to-Action) page for the Profit Max CRM SMS program. The exact opt-in checkbox presented to customers, word for word, is shown in Section 2 below, along with the message-frequency, "message and data rates may apply," and STOP/HELP disclosures. No login is required to view this page.

1. Program Description

Profit Max CRM LLC sends text messages to its own customers and trial users: the business owners who create a Profit Max CRM account and turn on text notifications. Message types:

• Trial notifications (your free trial is ending, your free trial has ended)
• Billing notifications (a payment could not be processed, a renewal is coming up, a plan is ending)
• Replies from our team when a customer texts us a question about their account

Customer support is mainly handled by email at support@profitmaxcrm.com. A customer who texts our number gets a reply from a member of our team.

2. How Customers Opt In

Customers opt in inside the Profit Max CRM application, in either of two places. Both are optional and both are off until the customer turns them on:

1. During account setup, on the step that asks for the owner's mobile number, as a checkbox under the number.
2. Any time afterward, under Settings > Account > Text Notifications, as a switch.

Both show this exact language:

Text me account and support updates from Profit Max CRM.
Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms.

"Privacy Policy" and "Terms" link to https://profitmaxcrm.com/privacy-policy and https://profitmaxcrm.com/terms-and-conditions.

Checking the box or turning on the setting is prior express written consent for Profit Max CRM LLC to text the mobile number on the customer's profile. The date, time and place the consent was given are stored with the account. Every feature of the product works without it, and consent is never a condition of signing up or purchasing. Automated texts are sent only to accounts with this consent on record. The customer can turn the setting off in the same place at any time, or reply STOP.

3. Message Frequency

Message frequency varies. A typical account receives a few messages around the end of its free trial, then occasional billing notifications.

4. Fees

Message and data rates may apply depending on the recipient's carrier and plan. Profit Max CRM LLC never charges recipients for messages.

5. Opt Out and Help

• Reply STOP to any message to opt out. You will receive one final message confirming you have been unsubscribed; after that, no further texts are sent to that number.
• Reply HELP to any message for assistance, or contact support@profitmaxcrm.com.

6. Sample Messages

• "Profit Max: your free trial ends October 17. Pick a plan to keep your account and everything you set up: https://profitmaxcrm.com/settings/billing Reply STOP to opt out."
• "Profit Max: we couldn't process your payment for the Pro plan. Update your card by October 24 to keep your account active: https://profitmaxcrm.com/settings/billing Reply STOP to opt out."
• "Profit Max: your Pro subscription renews on November 3 ($199.00). Manage it anytime at https://profitmaxcrm.com/settings/billing Reply STOP to opt out."
• "Profit Max: your free trial has ended, but your account and everything you set up are saved. Subscribe anytime to pick up where you left off: https://profitmaxcrm.com/settings/billing Reply STOP to opt out."
• "Hi Dana, this is Alex at Profit Max. Yes, the Pro plan covers both of your crews. I just emailed you the setup steps."

7. Carriers

Messages are supported on all major US wireless carriers. Carriers are not liable for delayed or undelivered messages.

8. Privacy

Phone numbers are used only to deliver the messages described above. They are not sold, rented, or shared with third parties for those parties' marketing. See the Privacy Policy and Terms and Conditions for full details.

9. Texts About a Call With Our Sales Team

Separately from the program above, our sales team texts business owners who scheduled a video call with us, only when the owner agreed to it on the phone. When an owner books the call, the person they are talking to asks, out loud: "Can I text you a reminder before the call? Message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for help." Only if the owner says yes does our team member record it in our sales system, which stores the date, the time and who asked; no text is sent without it. On the video call, before texting the signup link, the team member asks "Can I text you the signup link?" and records the answer the same way. Saying yes is optional and is never a condition of buying.

The texts come from the phone number of the team member the call is with, and a reply reaches that person. Message types: a reminder the day before the call, a reminder five minutes before the call with the link to join, the signup link the owner asked for, and replies from that team member when the owner texts us. Up to three automated messages per scheduled call, and each one ends with "Reply STOP to opt out." Message and data rates may apply. Reply STOP to opt out or HELP for help, or email support@profitmaxcrm.com. Sample messages:

• "Profit Max: your call with Ben is tomorrow at 10:00 AM CDT. Join on Google Meet: https://meet.google.com/abc-mnop-xyz Reply STOP to opt out."
• "Profit Max: your call with Ben starts in 5 minutes. Join here: https://meet.google.com/abc-mnop-xyz Reply STOP to opt out."
• "Hi Pat, it's Ben from Profit Max. Here's the signup link you asked for: https://admin.profitmaxcrm.com/proposal/view/7f3c2a91 Reply STOP to opt out."
• "Hi Pat, this is Ben at Profit Max. Yes, 2:00 PM tomorrow still works for our call. Talk to you then."

10. Texts Sent by Businesses That Use Profit Max CRM

Separately from the program above, businesses that subscribe to Profit Max CRM use the platform to text their own customers (quotes, appointment reminders, review requests). Those messages are sent under each business's own carrier registration, and consent is collected on that business's lead and booking forms with this exact language:

Text me offers and promotions from ABC Pressure Washing
By submitting, you agree to receive texts about your request, sent through the Profit Max CRM platform. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Terms and Privacy Policy.

Recipients of those messages can also reply STOP to opt out or HELP for help at any time, and a business cannot override an opt-out.

11. Contact